Privacy Policy
Last updated: 8 October 2026
This policy covers the Astrosidda website (astrosidda.in) and the Astrosidda apps for iPhone and Android. Questions? See Support or email support@astrosidda.in.
1. Information We Collect
- Birth data: name, date, time and place of birth that you enter for yourself and for family members, used to calculate charts and reports.
- Account information: your email address, phone number or display name, depending on how you sign in with Firebase Authentication (Google, Apple, phone or email).
- Sign in with Apple:Apple shares your name (the first time only) and an email address. If you choose to hide your email, we only receive Apple's private relay address. We never see your Apple Account password. When you delete your account in the iPhone app, the app revokes Astrosidda's Sign in with Apple access.
- Things you add: family charts, journal entries, and optional details for AI predictions (marital status, number of children, employment status).
- Purchases: what you bought, when, the price and the payment reference. Card and bank details are handled by the payment provider or app store and never reach us (see section 4).
- Notification token: a push token for your device if you allow notifications (see section 5).
- Voice: a short recording, only while you hold the microphone button to ask a question by voice (see section 3).
- Location: only when you tap to fill a place from your current location. Your phone turns the position into a place name, and we keep only the place you choose.
- Usage and crash data:we use Google Analytics for Firebase on the website and in the apps to record usage events — pages and screens viewed, features and reports used, sign-in method, the product and price of purchases, and language — together with device information such as device model, operating system and browser, app version, and the approximate region Google derives from your IP address. These are linked to a random analytics identifier, not to your name. We never send your name, birth details, email, phone number or anything you type to analytics (see section 9). Crash reports from the apps come from Firebase Crashlytics. The apps do not use Apple's advertising identifier (IDFA) or Android's advertising ID, and do not track you across other companies' apps or websites.
- Device information: browser or device type, operating system and IP address, for security and troubleshooting.
- Support requests: what you send us by email or through the support assistant.
2. How We Use Your Information
- To calculate and show your charts, compatibility, reports and other astrology features.
- To answer your questions with the AI features you choose to use (section 3).
- To process purchases, keep your credits and Premium status correct, and handle renewals, cancellations and refunds (section 4).
- To send the notifications you have allowed (section 5) and transactional emails such as purchase confirmations.
- To fix problems and improve the service using aggregated usage analytics and crash reports.
- To respond to support requests and prevent fraud and abuse.
We do not sell your personal data — your birth details are never sold, shared for advertising or sent to analytics — and we do not use your data to show you personalised ads.
3. AI Features and Your Consent
- AI Astrologer and AI predictions:when you ask a question, we send your question, the birth details it is about (name, date, time and place of birth), the chart we calculate from them and the recent messages of the conversation from our servers to Google's Gemini AI service, which writes the reply. AI predictions also send the optional details you added (marital status, number of children, employment status).
- Gemini on a paid plan:we use the Gemini API on a paid plan. Under Google's terms for paid services, Google does not use the prompts we send or the replies to improve its products (so they are not used to train its models), and processes them on our behalf under its data processing terms. Google keeps them for a limited time only to detect and prevent abuse of its service and for legal requirements.
- Premium monthly reading: to write your reading, we send your name and the astrological facts we calculated for that period from your chart to Gemini.
- Voice questions: the recording is sent to Sarvam AI to be turned into text, and the text is then handled like a typed question. We do not keep the recording. See Sarvam AI's privacy policy.
- Support assistant: your messages, together with the account details it looks up to answer (credits, purchases, order and payment status), are sent to Gemini.
- Your consent:the AI features only run when you use them. The iPhone app asks for your permission, explaining what is sent and to whom, before your first AI request or Premium subscription. You can choose "Not now" and keep using the rest of the app.
- Chat historyis kept on your device (in your browser's storage on the website, and in encrypted storage in the app), not on our servers. Our servers pass your messages to the AI service to get a reply and do not save the conversation.
- Feedback: if you rate an AI answer (thumbs up or down), we store the rating, the question, the answer and your user ID to improve answer quality, until you delete your account.
- AI replies are generated automatically and are for guidance only.
4. Payments and In-App Purchases
- Website: payments are processed by Cashfree Payments (India) or Stripe (other countries). We receive the order and payment status, not your card or bank details.
- iPhone app (App Store): purchases are made with Apple In-App Purchase (StoreKit) and charged to your Apple Account. Apple sends us a signed record of each transaction (transaction IDs, product, price and currency, purchase and expiry dates, and whether a subscription renews), which our server verifies with Apple before adding the purchase to your account. So that a purchase reaches the right account, the app attaches an anonymous account token derived from your Astrosidda user ID; it does not contain your name or email. We store a record linking the App Store transaction to your account.
- App Store Server Notifications:Apple's servers notify ours when a subscription renews, fails to renew or enters a billing grace period, expires, is refunded or revoked, or when you turn automatic renewal on or off. We may also ask Apple's App Store Server API for a subscription's current status. We use this only to keep your Premium status and credits correct.
- Android app (Google Play):purchases are made with Google Play Billing. We receive and verify the Google Play purchase token and order details, and Google's real-time notifications tell us about renewals, cancellations and refunds.
- Apple and Google keep their own records of your purchases under their own privacy policies. To cancel a subscription or ask for a store refund, see Support.
5. Push Notifications
The apps send notifications with Firebase Cloud Messaging. On iPhone, Firebase delivers them through Apple Push Notification service (APNs). If you allow notifications, we store your device's push token with your account and use it to send:
- the daily rasi palan and festival digest, if you have turned it on;
- a notice when your Premium monthly reading is ready;
- reminders about your subscription.
You can turn notifications off at any time in your device's settings. The token is deleted with your account.
6. Data Storage & Security
Your account, birth data and purchases are stored in Firebase (Google Cloud) with access rules that let only your own signed-in account read your data; payment, subscription and invoice records can only be written by our servers. Our API runs on Amazon Web Services in India. Our transactional emails are delivered by Zoho ZeptoMail (Zoho Corporation, India data centre). The website is hosted by Vercel. Data is encrypted in transit.
7. Data Retention and Account Deletion
We keep your data while your account exists. Server logs (which can include your user ID and IP address) and database backups are kept for at most 90 days. You can delete your account at any time: in the app (Settings > Delete account), on the website (the Delete account section of your account page), or by emailing support@astrosidda.in.
Deleting your account permanently removes:
- your profile, birth details, family charts, journal and AI personal details;
- your saved reports and monthly readings, remaining credits and subscription status;
- your notification token, and the links between your account and your App Store or Google Play purchases;
- the ratings you gave to AI answers, with their questions and answers;
- your support records and your sign-in account;
- on the device or browser you delete from, the saved AI chat history.
What we keep, and why:
- Records of past payments (orders, invoices and invoice PDFs), for as long as Indian tax law (GST) requires, currently eight years.
- A de-identified record (a one-way hash of your user ID, the deletion date, your order numbers and whether a store subscription was active), so that a later refund or chargeback can still be matched.
- Copies in our server logs and database backups, which we keep for at most 90 days. Older logs and backups are deleted.
Deleting your account does not cancel a subscription billed by the App Store or Google Play; cancel it in the store first (how). AI chat history saved on another device or browser stays there until you clear the app's or the site's data on it.
8. Third-Party Services
- Firebase / Google: sign-in, database, file storage, analytics, crash reports and push notifications. Google Privacy Policy.
- Google Gemini: the AI Astrologer, AI predictions, Premium monthly readings and the support assistant (section 3).
- Sarvam AI: speech-to-text for voice questions (section 3).
- Apple: Sign in with Apple, App Store in-app purchases and server notifications, and push delivery (APNs) in the iPhone app. Apple Privacy Policy.
- Google Play Billing: in-app purchases in the Android app.
- Cashfree Payments: payments in India (INR). Cashfree Privacy Policy.
- Stripe: international payments. Stripe Privacy Policy.
- Amazon Web Services: hosting for our API. AWS Privacy Notice.
- Zoho ZeptoMail (Zoho Corporation): delivery of our transactional emails, from its India data centre. Zoho Privacy Policy.
- Vercel: website hosting. Vercel Privacy Policy.
- OpenStreetMap (Nominatim): the place names you type are looked up to find their coordinates. OSMF Privacy Policy.
10. Your Rights
You may:
- Request a copy of the data we hold about you.
- Ask us to correct it, or correct it yourself in the app or on the website.
- Delete your account and associated data (section 7).
- Withdraw permissions such as notifications, location and microphone in your device settings.
- Opt out of analytics: Settings → Usage analytics in the apps, or the switch in section 9 on the website.
To exercise these rights, email support@astrosidda.in.
11. Changes
When we change this policy we update the date at the top of this page. If a change affects how we use data you have already given us, we will tell you in the app or by email.
12. Contact
For privacy-related questions, contact us at support@astrosidda.in.